Payment Information

Frequently Asked Questions

• Is it safe to enter my credit card details online?
• What currency is used on this site?
• Can I order online if I don't have a credit card?
• How do I pay for my order?
• Can I use my egift card and a credit card to pay for an order?
• Are there any exclusions to what can be purchased with Zip Pay?

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Apple Pay

• What is Apple Pay?
• How do I return an item purchased with Apple Pay?
• Which cards does Apple Pay work with?
• How to pay with Apple Pay?

Zip Pay

• More questions about ZipPay?
• What do I require to apply for ZipPay?
• How do ZipPay refunds work?
• How long does it take to apply for a ZipPay account?
• How does ZipPay work?

AfterPay

• What is Afterpay?
• Why use Afterpay with KOO?
• How does Afterpay work?
• How do I set up an Afterpay account?
• Are there any fees for using Afterpay?
• Is Afterpay accepted in-store and online?

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