Some of the reasons for order delays include:
- public holidays;
- an incorrect address has been entered against the order;
- if the payment capture process is unsuccessful your order will be delayed until alternate payment arrangements can be made;
- occasionally if a particular product is in high demand we may need to re-order the product from our suppliers.
Should the items you ordered be marked “available or low" and it fails to reach you within the times quoted above, please submit an enquiry and our Customer Care team will be in touch.