Upon redeeming your eGift Card online, if your purchase exceeds the amount of the eGift Card, you will need to pay the remaining balance. This balance must be paid with a credit card.
eGift Cards cannot be refunded or redeemed for cash or credit and cannot be replaced or refunded if lost or stolen.
eGift Cards are emailed directly to recipients and usually arrive within one (1) business day after ordering.
The expiry of the eGift Card is within three (3) years from date of purchase or issue.
Minimum load value is $10AUD, with a maximum load value of $500AUD.
eGift Cards can be used in conjunction with other payments, including credit payments.
No change is given if the payment is less than the eGift Card value.
eGift Cards may not be resold. eGift cards purchased through any unauthorised resellers or other internet auction sites are not guaranteed by KOO Home Store.
Purchase, use or acceptance of KOO Home Store eGift Cards constitutes your acceptance of these terms and conditions, which may be changed at any time.