How do I login to my account section? If you are an existing KOOClub member, you can login here to access your account. Related articles Do I need to signup as a KOO Club member to purchase online? What is your returns process for 'Change of Mind' orders? Can I cancel or make changes to my online order? Can I return products to stores that are stockists of KOO Home Store products (e.g. Spotlight stores)? What is your Returns and Exchange policy?